Do you have questions?
Frequently Asked Questions
Is my deposit with Stay Liquid safe?
Stay Liquid never has access to your funds. Only you can sign for transactions.
Stay Liquid’s security relies on two major partners: Privy, a US company valued at $50 million that manages your wallet, and Balancer, a leading blockchain platform that has completed 10 security audits.
To learn more about our security, visit our Security section.
How is Stay Liquid different from bank savings accounts?
The main difference is that your revenue is generated using blockchain technology, rather than through a traditional bank. Moreover, unlike banks, your money never leaves a secure vault where you lock your funds.
Additionally, as blockchain incurs fewer expenses compared to traditional banks, which have to pay salaries, rent, and so forth, you typically earn more interest on your deposit with Stay Liquid.
To learn more about how Stay Liquid works, visit our Learn section.
Where can I learn more about blockchain technology?
Visit our dedicated Learn section on the website. There, we have articles on various blockchain-related topics that explain complex concepts in simple terms. Check it out!
How do I withdraw my funds from Stay Liquid?
You can withdraw your deposit along with the generated profit at any time. There is no lock-in period for your savings account.
Is there a minimum deposit required to use Stay Liquid?
To ensure your profits, we currently require a minimum deposit of €30. Get in contact if you have questions about this.
Do I need to have prior knowledge of blockchain or hold cryptocurrencies ?
No prior knowledge of blockchain is required, nor do you need to own cryptocurrencies to use Stay Liquid. Everything is simplified for you with our user-friendly interface.
How do I pay taxes on my income from Stay Liquid?
Generally, income from Stay Liquid should be reported as investment income on your annual tax return. It’s taxed at your marginal tax rate, so keep detailed records of your transactions for accurate reporting. However, it’s crucial to consult with a tax professional as Stay Liquid is not a financial advisor.
What happens if the value of the cryptocurrency fluctuates?
Nothing. Stay Liquid uses only digital currencies that are always linked 1-to-1 with currencies like the Euro, US dollar, or British pounds.
From which countries can I access Stay Liquid?
Most of the countries, however for the full list of supported counties please check the list here.
How often are interest payments made to my account?
Interest accrues continuously on your savings account. Your balance is recalculated every minute, and you can withdraw your deposit plus the accumulated interest whenever you’re satisfied with the profit.
What customer support options are available if I have issues or questions?
If you have any issues or questions, simply reach out to our support team using a contact form below these questions or send an email to ask@stayliquid.co, and we’ll respond promptly.
Which currencies are supported?
We currently support Euro and British Pound. If you’re interested in us supporting another currency, please contact us at ask@stayliquid.co. We will prioritize the support for the requested currency by Stay Liquid.
What are the fees?
We currently don’t charge fees for use of the platform. However, we may alter this as needed in the future to cover the expenses of your blockchain transactions and our partners. We will of course let our users know in advance.
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